Get in Touch

I appreciate your feedback and questions about this tool.

Thank you for using the DV Lottery Photo Checker. This is a personal project I built and maintain in my free time to help applicants like you. I'm happy to hear from you, whether you have feedback, a suggestion, or have found a bug.

Please read the information below before sending an email. It will help me respond more effectively and clarifies what I can and cannot assist with.

What I Can & Can't Help With

To set the right expectations, please see what kind of inquiries I can help with:

✅ I Can Help With:

  • Feedback and suggestions to improve the tool.
  • Bug reports or technical issues you experience on the website.
  • General questions about the tool's features.

❌ I Cannot Help With:

  • Official immigration advice. I am a developer, not an immigration lawyer.
  • Judging if your photo is "good enough" beyond the tool's automated checks.
  • Answering questions about your personal DV lottery case or eligibility.
  • Guaranteeing that your photo will be accepted by the U.S. Department of State.

For all official DV Program questions, please consult the U.S. Department of State website.

The Best Way to Reach Me

Email is the best way to get in touch. I read every message and will do my best to respond as soon as I can. Please remember that I am one person managing this site from Nepal (Time Zone: NPT, UTC +5:45), so there may be a delay in my reply.

📧

Email

dvphototool@gmail.com

For feedback, bug reports, and suggestions, please send your message here. If reporting a bug, please include the browser you were using.

Before You Email...

If you're having a technical problem, trying these quick steps might solve it:

1. Refresh the Page

A simple refresh can often fix temporary glitches.

2. Clear Your Browser Cache

Old data can sometimes cause issues. Clear your cache and try again.

3. Check File Format

Ensure your photo is a standard JPEG (.jpg or .jpeg) file.

4. Try a Different Browser

This helps determine if the issue is specific to one browser.